789bd's commitment to responsible gaming
Play for fun, not for stress. 789bd believes that healthy gaming habits make life more enjoyable for every player.
Our responsibility pledge
789bd believes online gaming should be a source of entertainment — not a cause of stress or financial harm. The mental well-being and financial security of every player in Bangladesh is our highest priority.
This page will help you build safe gaming habits. We give you the tools and information you need so you are always in control.
Remember, gaming is for fun. If at any point it starts to feel like more than that and becomes a problem, seek help right away.
All gaming services at 789bd are available only to those aged 21 and above. Opening an account for minors is strictly prohibited.
If you have underage members in your household, please use parental control software on your devices.
Safe gaming protection tools
Set deposit limits
You can set your own daily, weekly, or monthly deposit cap. Once a limit is set it takes effect immediately. Lowering a limit applies right away, while increasing one takes some time to come into effect, so you are not making decisions in the heat of the moment.
Financial protectionTime-out feature
Taking a break now and then is a good idea. At 789bd you can temporarily suspend your account for a set period ranging from 24 hours to 30 days. During this time you will not be able to log in and no transactions will take place.
Mental well-beingSelf-Exclusion
If you feel gaming is having a negative impact on your life, choose self-exclusion. This lets you close your account for anywhere from 6 months to permanently. Using this feature is a sign of personal strength.
Long-term protectionBet limit control
Decide in advance the maximum amount you will wager per session or within a set period. This limit helps you stay within your budget while still enjoying the entertainment.
Budget management24/7 support team
789bd's live chat and email support are always ready whenever you need them. Support is available in both Bengali and English. Do not hesitate to talk to us about any gaming concerns.
Support serviceReality check
At 789bd you can view your gaming history, win/loss records, and time spent at any time. Being aware of your own habits is the first step toward responsible gaming.
Self-awarenessSigns of problematic gaming
If you or someone close to you shows any of the signs below, help should be sought right away.
- A tendency to keep playing in an attempt to recover lost money, known as "chasing losses".
- Neglecting responsibilities to family, friends, or work because of gaming.
- Spending more money or time than originally planned.
- Repeatedly returning to gaming despite trying to stop.
- Lying or keeping secrets about gaming activities.
- Using gaming to cope with stress, anxiety, or loneliness.
- Taking on debt or selling assets to fund gaming.
Golden rules for healthy gaming
- Only play with money you can afford to lose without it affecting your daily life.
- Set a time limit and a budget before every gaming session.
- Do not treat gaming as a source of income — it is a form of entertainment.
- Take regular breaks and spend time on other hobbies and with your family.
- Never play while under the influence of alcohol or other substances.
- Do not place bigger bets out of anger after a loss.
- Talk openly with people close to you about your gaming habits.
- Only those aged 21 and above may open an account at 789bd.
Complete list of protection tools
789bd provides the following tools to give every player control over their gaming experience. Contact live chat to activate them or manage them yourself from your account settings.
| Tool | Description | Time to take effect |
|---|---|---|
| Daily deposit limit | Set the maximum amount you can deposit each day | Immediate (decrease); after 24 hours (increase) |
| Weekly deposit limit | Control the total amount you can deposit over 7 days | Immediate (decrease); after 7 days (increase) |
| Bet limit | Set the maximum amount per bet or per session | Immediate (decrease); via support (increase) |
| Time-out | Temporarily suspend your account for 24 hours, 7 days, or 30 days | Immediate; automatically reactivated when the period ends |
| Self-exclusion (limited) | Close your account for 6 months to 2 years | Immediate; contact support to activate |
| Self-exclusion (permanent) | Permanently close your account — cannot be reopened | Immediate; cannot be reversed |
| Gaming history | View a full record of your bets, wins, losses, and transactions | Available at any time |
How to get help
Seeking help is not a sign of weakness — it takes courage. If you or someone you know is struggling with a gaming problem, follow the steps below:
- First, acknowledge it: Be honest with yourself. If you feel gaming is becoming a problem, you need support.
- Contact 789bd support: Talk to us via live chat or email. We will help you with full confidentiality.
- Activate self-exclusion: Request a temporary or permanent account closure.
- Seek professional help: Consulting a mental health professional or counsellor can be very effective.
- Tell people close to you: The support of family and friends is the greatest strength on the path to recovery.
789bd support contact
Live chat
Available 24/7 in Bengali and English. Log in to your account and speak to us directly through the live chat window.
Email support
[email protected]
Confidentiality guaranteed
Everything discussed with us will be kept completely confidential.
Age verification
Age is confirmed during the account verification process. Accounts belonging to those under 21 will be closed.
789bd's responsible policies
Protection of minors
789bd strictly enforces a 21+ age policy. Age is verified at account registration and additional identity documents may be requested in cases of doubt.
Fair play guarantee
All our games follow fair play principles. Every outcome is determined impartially using Random Number Generator (RNG) technology.
Data protection
Your personal and financial information is kept secure with SSL encryption. Your data is never sold to third parties.
Play with enjoyment, play with responsibility
We are committed to keeping your gaming experience at 789bd safe and enjoyable at all times. Explore our game categories or check the FAQ for any questions.